At Daraz Sellers, customer satisfaction and privacy are our top priorities. Please read our refund and return policy carefully before placing an order.

❌ No Return on Opened Products

Due to the personal and intimate nature of our products, we do not accept returns or exchanges on opened, used, or tampered items.

✅ Eligible for Refund / Replacement

You may be eligible for a refund or replacement if:

  • You receive a damaged product
  • You received the wrong item
  • The product has expired at the time of delivery

📌 The issue must be reported within 24 hours of delivery with clear photos or video proof.

📦 Return Conditions

  • Product must be unused, unopened, and in original packaging
  • Return requests without proof may not be accepted

💰 Refund Process

  • Approved refunds will be processed within 5–7 working days
  • Refunds are issued via the original payment method
  • Cash on Delivery refunds are handled via bank transfer or store credit

🚚 Shipping Charges

  • Shipping charges are non-refundable
  • Return shipping (if applicable) may be deducted from the refund amount

🔒 Privacy Assurance

All return and refund communications are handled with complete confidentiality.

📞 Contact for Refund Requests

Phone / WhatsApp: 0314-8669669
Email: admin@darazsellers.com